For hotel clerks:
Welcome to our hotel. How can I help you?
歡迎您來我們酒店。有什麼能為您效勞的嗎？
Please wait a moment. Let me check.
請稍等。讓我查一下。
You have booked a single room for 5 days, is that right?
您訂了一間單人房，住5天，對嗎？
Can I have your name?
請問您的名字是？
One moment, please.
請稍等。
Do you need a wake-up call?
您需要叫醒服務嗎？
Could you fill out the form, please?
請你填一下這張表好嗎？
I'm sorry for the delay.
很抱歉耽誤您的時間。
The bellboy will help you.
服務生會幫您的。
The porter will help you with your luggage.
行李員會幫您拿行李的。
Would you sign the register, please?
請你在登記簿上簽字好嗎？
Here's your room key.
這是你的房間鑰匙。
Enjoy your stay with us.
祝您住得愉快。
How many bags do you have in all?
您一共有幾個包？
Is there anything else I can help you with?
您還有其他事情需要我幫忙嗎？
For guests:
I have a reservation.
我有預訂。
We have a reservation for a double room.
我們預訂了雙人房。
I have booked a double room for 3 nights.
我訂了一間雙人房，住三個晚上。
Here is my ID card.
這是我的身份證。
Here is my passport.
這是我的護照。
Please help us with our luggage.
請幫我們拿行李。
We'd like to check in.
我們想辦理入住手續。
What is the check-out time?
退房時間是什麼時候？
Could you please tell me the check-out time?
你能告訴我退房時間嗎？
Where is the reception desk?
前臺在哪裡？
What is this section for?
請問這裡要填什麼？
Where is my room?
我的房間在哪裡？
How much is the housing deposit?
住房押金是多少？
What facilities are there in your hotel?
你們酒店都有什麼設施？
Thank you for you help.
多謝幫忙。
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